1.AI Search Is Reshaping Consumer Behavior And Brands Must Adapt
Generative AI platforms like ChatGPT and TikTok are transforming consumer behavior by shifting from keyword-driven queries to AI-curated answers. Brands must adapt to this new AI-driven search landscape by optimizing their content for visibility and performance across multiple interfaces, including AI agents and bots. [Source: Forbes]
2. How multimodal discovery is redefining SEO in the AI era
The SEO industry is evolving with multimodal discovery, integrating voice, visuals, and AI insights to meet new user expectations. Google is shifting from reactive queries to proactive AI-powered discovery, emphasizing originality, structured data, and multimodal content to stay relevant in search results. [Source: Search Engine Land]
3. Predictive AI in Customer Experience: What Works Today
Predictive AI is transforming customer experience by enabling proactive engagement, which improves satisfaction and reduces churn. Companies like Allstate and Nike are seeing significant benefits from AI-driven personalization and customer targeting, leading to higher efficiency and customer loyalty. [Source: CMS Wire]
4. How AI Is Quietly Rewriting The Rules Of Customer Engagement
I and automation are transforming customer engagement by enabling businesses to respond quickly and personalize interactions. Companies that integrate these technologies can optimize operations, enhance customer experiences, and achieve sustainable growth. [Source: Forbes]
5. Paid Media Reporting For Ecommerce: Navigating Attribution Across Paid
Global advertising expenditure has surpassed $1 trillion for the first time, with digital channels like search and social media expected to account for 72.9% of total ad revenue by the end of the year. Major platforms such as Google, Meta, Amazon, and Alibaba are projected to capture over half of global ad revenues in 2025. [Source: Search Engine Journal]
6. The Rise Of Proprietary Commerce: How To Win With Owned Data, Content And Communities
Brands should focus on Proprietary Commerce by owning their data, content, and communities to avoid dependency on external platforms. This approach includes leveraging first-party data, creating original content, and building loyal communities to ensure sustainable growth and control over their business. [Source: Forbes]
7. 4 reasons retail media is the new creative playground
Retail media is evolving from a transactional space to a creative playground, offering brands new opportunities to engage customers throughout their journey. CMOs and agency partners are increasingly recognizing its potential to drive both sales and imagination. [Source: The Drum]
8. Why Unified Commerce is Powering Retail Growth
Retailers are modernizing payment systems to meet evolving customer expectations, focusing on digital wallets and self-checkout solutions. Despite challenges like implementation costs and staff training, these innovations aim to enhance convenience, security, and personalized shopping experiences. [Source: Total Retail]
9. SEO Sidekick: The Rise of Answer Engine Optimization
Answer engine optimization (AEO) is transforming content discovery by prioritizing direct answers over traditional keyword-based search results. Forward-thinking marketers are leveraging AEO to gain significant traffic and competitive advantages, as AI-driven search behavior becomes more prevalent. [Source: CMS Wire]
10. From mundane to magical: How AI is powering the Next-Gen marTech stack
AI is revolutionizing the MarTech stack by driving data-informed decisions, predictive insights, and hyper-personalized experiences. It enhances traditional automation with machine learning and real-time models, helping marketers transition from reactive to proactive strategies. [Source: Adgully]
